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what should you do in case... |
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Before a catastrophe
- Review your coverages, are they up-to-date with current building and content values
- Know the amount of all your deductibles, depending on the type of loss these deductibles may vary
- Know the names of the insurance companies on all of your polices
- Know the policy number on all of your insurance policies
- Find the claims telephone number to the insurance company on your policies
- Make sure you are covered for different perils such as flood, excess flood, wind, excess wind, earthquake, and etc...
- Take a written inventory of your personal possessions, photographs will also help in the claims process
- Store all important documents in a safe place, in some instances these may need to be taken with you if you have to evacuate.
After a catastrophe
- If you have suffered a loss, call the claims number located on your policy immediately
- Take any reasonable steps to make temporary repairs; save your receipts for what you have to spend
- Have all the information you can gather ready to give to the adjuster, the more information he has the faster the claim can generally be settled
- Stay current with all of your premium payments
- If you must relocate, save all receipts and records of additional expenses you acquire due to your loss
- Make sure that the contractors you are using for repairs are licensed and insured
- Request to see certificates of insurance for:
- General Liability
- Workers Compensation
- Visit our web site for new information regarding claims in the event of a catastrophe
| CLAIMS PHONE NUMBERS |
| COMPANY NAME |
PHONE NUMBER |
| ACE (Wilmington) |
1-866-820-4203 |
| AIG (Chartis) |
1-888-760-9195 |
| AmComp |
1-800-992-1072 |
| American Modern Home |
1-800-375-2075 |
| American Bankers |
1-800-245-1505 |
| Anderson & Murison |
1-800-423-7675 |
| Appalachian Underwriters |
1-888-376-9633 |
| Arcadian Risk |
1-800-338-6784 EXT 233 |
| Arrowhead |
1-800-230-4334 |
| Atlantic Southern/ Florida Select |
1-888-388-2742 |
| Auto Owners |
1-800-437-0519 |
| Bankers |
1-800-627-0007 |
| Bankers Flood (Fidelity) |
1-800-820-3242 |
| Bituminous |
1-800-642-2507 |
| Bristol West |
1-800-527-3907 |
| Builder's Mutual |
1-800-809-4861 |
| Burns & Wilcox (Charlotte) |
1-800-999-3434 |
| Burns & Wilcox (Moorehead) |
1-800-498-1600 |
| Canal Ins. Co (Quotes Only) |
1-800-868-7538 |
| Capital City |
1-803-731-1745 |
| Carolina Ins Services |
1-800-874-8053 |
| CCB Sure |
1-410-228-6464 |
| Chubb Masterpiece |
1-800-252-4670 |
| Chubb Solutions |
1-800-252-4670 |
| CNA |
1-800-331-6053 |
| Comp Trust AGC |
1-888-448-4242 |
| Companion PL |
1-800-922-1282 |
| Condon & Skelly |
1-800-257-9496 |
| CRC (formerly NXS) |
1-800-949-0307 |
| Encompass |
1-800-588-7400 |
| Fidelity/Frontline |
1-800-675-0145 |
| Fireman's Fund |
1-800-870-8857 |
| Foremost |
1-800-527-3907 |
| Hagerty Antique Auto |
1-800-922-4050 |
| Harleysville Flood |
1-800-759-8656 |
| Hartford |
1-800-243-5860 |
| Hartford Commercial |
1-800-327-3636 |
| Houston General |
1-877-248-3455 |
| Johnson & Johnson |
1-843-577-0800 |
| JUA |
1-864-240-4363 |
| Kimbrell |
1-800-849-3271 |
| Marine MGA (NH) |
1-800-882-5414 |
| National Flood Services |
1-800-759-8656 |
| Omni ( Ext. 22401) |
1-800-727-6664 |
| Philadelphia Ins Co. |
1-800-765-9749 |
| Progressive (Personal Lines) |
1-800-776-4737 |
| Progressive (Commercial Lines) |
1-800-776-4739 |
| PURE |
1-888-813-7873 |
| AMWINS Quaker Special Risk |
1-800-553-8424 |
| RCA (Scott Cook) |
1-800-801-0282 |
| SAFECO |
1-800-332-3226 |
| SC Homebuilders SIF |
1-803-771-0566 |
| SCWHUA |
1-800-236-1873 |
| Seibels Bruce |
1-800-748-2030 |
| Selective Flood Ins. |
1-877-348-0552 |
| Ski Safe |
1-800-225-6560 |
| Southern Cross |
1-800-833-4684 |
| State Auto |
1-800-766-1853 |
| Surety Assoc- American Contracting |
1-800-922-0445 |
| Tapco |
1-800-334-5579 |
| Tower Hill/ AXA |
1-800-342-3407 |
| Traveler's Flood |
1-800-505-0193 |
| Travelers Property & Casualty |
1-800-252-4633 |
| Universal |
1-877-254-6819 |
| Victor O Schinnerer Co |
1-800-350-1107 |
| Zurich (Claims/Charolette) |
1-800-987-3373 |
| Zurich (Jacksonville) |
1-800-987-3373 |
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