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Before a catastrophe
  • Review your coverages, are they up-to-date with current building and content values
  • Know the amount of all your deductibles, depending on the type of loss these deductibles may vary
  • Know the names of the insurance companies on all of your polices
  • Know the policy number on all of your insurance policies
  • Find the claims telephone number to the insurance company on your policies
  • Make sure you are covered for different perils such as flood, excess flood, wind, excess wind, earthquake, and etc...
  • Take a written inventory of your personal possessions, photographs will also help in the claims process
  • Store all important documents in a safe place, in some instances these may need to be taken with you if you have to evacuate

 

After a catastrophe
  • If you have suffered a loss, call the claims number located on your policy immediately
  • Take any reasonable steps to make temporary repairs; save your receipts for what you have to spend
  • Have all the information you can gather ready to give to the adjuster, the more information he has the faster the claim can generally be settled
  • Stay current with all of your premium payments
  • If you must relocate, save all receipts and records of additional expenses you acquire do to your loss
  • Make sure that the contractors you are using for repairs are licensed and insured
  • Request to see certificates of insurance for:
    • General Liability
    • Workers Compensation
  • Visit our web site for new information regarding claims an the event of a catastrophe

 

Important phone numbers & websites
   
FEMA - 800-671-FEMA SC Coastal Evac Routes
SC Traffic Info - 803-939-1522 National Hurricane Center
NOAA - 202-482-6090 FEMA: Hurricane
Red Cross Shelter - 803-939-1522  
 
 
 
Company Claim numbers
   
AIG - 888-760-9195 National Flood - 800-759-8656
Auto Owners - 800-437-0519 Progressive - 800-776-4737
Bankers - 800-765-9700 SAFECO - 800-332-3226
Companion - 800-922-1282 SCWHUA - 877-290-6844
Fireman's Fund - 888-347-3428 Seibels - 877-668-5150
Foremost - 800-527-3907 Selective - 877-348-0552
Hartford - 800-243-5860 Travelers - 800-252-4633
Zurich - 800-239- 6851
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